Returns and Exchanges Policy
At Home Decor Lo, we want you to love your space; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. Please ensure all home accents and furnishings are returned in their original packaging and condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Pack with Care
Securely place the items in their original boxes with all protective padding to prevent damage during transit.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned decor, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing